Pinar Communication Centre
The first of the values of Yaşar Community is “First Our Consumers and Customers”:
"We rapidly and accurately perceive the needs of our consumers and internal and external customers and adopt a swift, proactive and innovative approach to their varying expectations of a better life."
Pınar, adopting a work principle focused on customers, meticulously investigating and taking into account the requests and suggestions from the consumers.
The Pınar Call Centre at 444 76 27 takes, records, monitors and produces solutions for the complaints, suggestions, information, critics and thanking feedback from consumers by telephone, e-mail, facsimile and social media.
In the Pınar Call Centre, the calls are being responded live by the operators between 07:00-23:00 hours 7 days a week, and the consumers are informed as soon as possible.
Moreover, consumer complaints are responded rapidly at the Twitter account of the Pınar Call Centre (@InfoPinar).